About the Residentie Orkest 

The Residentie Orkest has set the tone as a symphony orchestra for more than 120 years. We are proud of that. We have a broad, surprising and challenging repertoire and perform the finest compositions. But we do more. The Residentie Orkest stands at the center of city life in The Hague: we want to connect and enrich. We do this through educational programs, social projects and through stimulating collaborations with various (cultural) organizations and institutions. In this way we build a citywide audience, with residents and partners. 

The Development & Relations (D&R) department is responsible for a diverse and loyal network of funds, partners and corporate and private donors who together form a highly relevant support base for the orchestra. In addition to the subsidy the RO receives from the national government and the City of The Hague, the D&R team works on the management and growth of these relationships and on translating them into activities that are in keeping with the vision and mission of our orchestra. The team consists of five members and has been very successful in recent years in building a valuable network. 

Your Impact
The Development & Relations Department is responsible for Residentie Orkest's relationship management and fundraising. As a CRM specialist, you will be at the heart of effective third-party fundraising campaigns. You will contribute to the online fundraising strategy and know how to identify and capitalize on new opportunities. Together with your colleagues from development and marketing you ensure that the fundraising goals are met and thus the educational and social projects of the orchestra can be realized. 

What you will do 

• Manage and optimize the CRM system, including data quality and structural improvements; 

• Perform data analysis and prepare reports for marketing and fundraising purposes; 

• Identify opportunities based on data and initiate new fundraisers; 

• Organize and contribute to relationship and fundraising campaigns; 

• Establish customer journeys (customer journeys) that increase engagement and loyalty; 

• Attend concerts and events for maintaining relationships; 

• Provide technical support for newsletters and personalized communications; 

• Collaborate with colleagues from different teams and external partners. 

Who you are  

• You are analytical, data-driven and have well-developed commercial acumen; 

• You know how to relate project objectives to relevant relationships and capitalize on opportunities; 

• You are communicative, proactive and a real team player who can also work independently; 

• Results-oriented and focused on building and maintaining lasting relationships; 

• Affinity with performing arts, culture or classical music is a plus. 

 
Knowledge and experience  

• HBO working and thinking level;

• Demonstrated experience in a similar role such as CRM Marketer or Loyalty Marketer;

• You have excellent ICT skills and are proficient with CRM systems; experience with MS Dynamics 365 and Power BI is to your advantage. 

What do we offer?  

• A challenging position in a dynamic environment in the cultural heart of The Hague; 

• A place in a young and energetic team that is developing rapidly; 

• One-year contract with the prospect of permanent employment; 

• Your salary will be up to €4,880 gross per month for a 40-hour work week;

• You will also receive (for full-time employment) 47 vacation days, 8% vacation allowance and a year-end bonus of 8.25%; 

• Ability to work partially from home by mutual agreement; 

• A staff arrangement for attending concerts of the Residentie Orkest. 

The Residentie Orkest endorses the Diversity & Inclusion Code and strives to be a reflection of its audience and thus society as organisation . In case of equal suitability, preference will be given to a candidate who strengthens the diversity within our team. 

Application and other information 

We would like to receive your application in the form of a cover letter and CV by September 11, 2025. Please address your application to Sana van Iddekinge, Head of P&O and email to vacatures@residentieorkest.nl. The first round of interviews is scheduled for September 18, 2025 and the second round is scheduled for September 23, 2025.  

For more information about the position or the procedure, please contact Annelie Bulsing, annelie.bulsing@residentieorkest.nl (Deputy Director Audience & Market). If you would like to learn more about the Residentie Orkest The Hague, please visit our website: www.residentieorkest.nl. 

Acquisition in response to this vacancy is not appreciated. Upon employment, we ask for a Certificate of Good Conduct (VOG).